About us - Harmony Haven, Udawalawe

About hotel image
Harmony Haven, Udawalawe offers premier glamping experiences in Sri Lanka’s top wildlife parks, including Udawalawe, Yala, and Sinharaja. Enjoy the beauty of Sri Lanka’s jungles with gourmet cuisine and luxurious camping amenities. Our carefully designed sites and activities cater to all ages, creating unforgettable adventures. Explore our camps on Facebook, visit our website, or contact us for details on our exclusive luxury and premium glamping options.

Experience Sri Lanka

For most of our guests, we offer an all-inclusive experience. Safari, camping, and meals. Nevertheless, for clarity, here are our services listed out:

Glamping

At our premises, 10 minutes from Udawalawe Park, we have a beautiful jungle camp with all amenities. Enjoy the wild but in luxury.

Safaris

Our expert guides will take you on morning or evening private safaris inside the parks, pointing out wildlife and explaining the habits and particularities of the different animals.

Bespoke tours

We customise your holiday, to experience the best of our beautiful island. From hidden boutique hotels and beach relaxation all the way to the beautiful mountains with our friendly chauffeurs.

Presentations

Terms of stay

Welcome to Harmony Haven ! To ensure a pleasant and seamless experience for all our guests, please review the following terms of stay:

Reservations and Payments

  1. Booking Confirmation: Reservations are confirmed upon receipt of the required deposit.
  2. Payment: Full payment is required prior to check-in unless otherwise agreed.

Check-In and Check-Out

  1. Check-In Time: From 2:00 PM. Early check-in is subject to availability and may incur additional charges.
  2. Check-Out Time: By 11:00 AM. Late check-out is subject to availability and may incur additional charges.

Property Usage

  1. Damages: Guests are responsible for any damage caused to property during their stay. Charges may apply for repairs or replacements.
  2. Noise Levels: Please respect other guests by keeping noise levels to a minimum, especially during quiet hours from 10:00 PM to 7:00 AM.

Safety and Conduct

  1. Wildlife Awareness: The resort is located near natural habitats; guests are advised to exercise caution and follow safety guidelines provided by staff.
  2. Prohibited Items: Weapons, illegal substances, and hazardous materials are strictly prohibited on the property.

Children and Pets

  1. Children: Parents/guardians are responsible for supervising children at all times.
  2. Pets: Pets are not allowed unless prior arrangements are made.

Activities and Excursions

  1. Participation: Guests join activities at their own risk. The resort is not liable for injuries or accidents.
  2. Safari Tours: Entrance fees to parks are not included in activity packages unless stated otherwise.

Liability

  1. Belongings: The resort is not responsible for the loss of personal items. Please use the provided safekeeping facilities.
  2. Force Majeure: The resort is not liable for disruptions caused by events beyond its control, such as natural disasters or power outages.

By confirming your booking, you agree to these terms. If you have any questions or require clarification, please contact us directly.

We look forward to making your stay at Harmony Haven Eco Resort truly memorable!

Check-in 14:00
Check-out 12:00
Booking cancellation

At Harmony Haven, we understand that plans can change. Our cancellation policy is designed to provide flexibility while ensuring fairness to all guests.

  1. Free Cancellation

    • Cancellations made at least 14 days before your arrival date are eligible for a full refund.
  2. Partial Refund

    • For cancellations made between 7 to 13 days before arrival, 50% of the total booking amount will be refunded.
  3. No Refund

    • Cancellations made less than 7 days before arrival or no-shows are not eligible for a refund.
  4. Special Circumstances

    • In case of emergencies, please contact us directly, and we will do our best to assist you.

To cancel your booking, please email us at [your email address] with your reservation details. Refunds, if applicable, will be processed within 7 business days.

Thank you for choosing Harmony Haven Eco Camp, and we hope to host you soon!

Сancellation policy

Cancellation Policy

  1. Refunds: Refunds for cancellations depend on the terms specified at the time of booking.
  2. No-Show: In case of a no-show, the total booking amount is non-refundable.